Privacy Policy

Effective Date: July 18, 2025

At Autopartes Javier, we value and respect your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you interact with our services through Facebook Messenger.

1. Information We Collect

We may collect the following information:

• Your name and contact details provided via Messenger.
• Your inquiries, preferences, and any other data you provide voluntarily through chat.
• Metadata related to your interaction, such as timestamps or language preferences.

2. How We Use Your Information

We use your data to:

• Respond to your inquiries and provide customer support.
• Offer personalized product recommendations.
• Improve the quality of our service and chatbot experience.

3. Data Sharing

We do not sell or rent your personal information. We may share it with:

• Third-party service providers that help us operate our bot and services (e.g., OpenAI, Meta).
• Legal authorities, if required by law.

4. Data Retention

We retain your data only for as long as necessary to fulfill the purposes mentioned above, unless a longer retention period is required by law.

5. Your Rights

Depending on your location, you may have the right to:

• Access and correct your personal data.
• Request deletion of your information.
• Withdraw consent at any time.

6. International Users

Our services are based in Mexico but may be accessible globally. By interacting with us, you consent to the transfer of your data to Mexico or the United States.

7. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website at: https://autopartesjavier.com/privacy-policy